Privacy Policy
Last updated on May 25, 2017
What is Carrus ?
Carrus Technology Pvt Ltd built the Carrus Trucks app as a Free app. This SERVICE is provided by Carrus Technology Pvt Ltd at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Carrus Trucks unless otherwise defined in this Privacy Policy.
How does CarrusTrucks collect data about me?
CarrusTrucks collects data about you: when you browse carrustrucks.com when you create and use an account on carrustrucks.com when you buy services through the carrustrucks.com web application when you contact CarrusTrucks by e-mail for services or other help
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Data Log
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
What role does technology play in Carrus Operations ?
Service Providers We may employ third-party companies and individuals due to the following reasons: • To facilitate our Service; To provide the Service on our behalf; • To perform Service-related services; or • To assist us in analyzing how our Service is used. We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you. Link to privacy policy of third party service providers used by the app • Google Play Services.
How do I book a truck with Carrus ?
You can simply call at the no. given on www.carrustrucks.com or also fill in your details on the website and the team carrus will take care of your requirements.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Policy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Privacy Policy Changes
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2020-07-15
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at admin@carrustrucks.com.
Terms of Use
Last updated on May 25, 2017
Carrus Terms and Conditions
Terms & Conditions of Consignment NotesGood booked are carried Subject To the following Terms & Conditions:
1. Nature contents conditions and value of the consignments are unknown to the carrier therein after called the company. The company carried the goods as packed at owner risk.
2. The company does not guarantee delivery within any specified time and the company shall not be liable for any delay transport or delivery to any negligence or default on the carriers agent or servant.
3. The company shall not be liable for any loss or damage due to pilferage theft, weather condition strike nots disturbance as fire explosions accident provide however all reasonable precautions are taken to avoid such contingencies.
4. The company undertake to and shall deliver the goods in the like other condition as received to right or resource against the company for any claims a rising there upon the delivery to the holder the receipt shall be surrendered to the company.
5. The company has the right to re- weight re-measure the regular therefore rate as the place to the destination before delivery reason assign in writing and any in the presence of the holder of the receipt of this duly authorized agent and to collect any commission or under charged.
6. The company reserve the right to refuse goods for transport without assigning any reason.
7. The company shall not be responsible the goods are detained size of conferred by Government authority.
8. The company shall be primary liable to pay the transport charged and other incident charges if any Head Office in Kolkata or at any agree place.
9. No suit shall be against the company in respect of any consignment without a claim made in writing on that behalf preferred within 30 days from the date of arrival at destination by the party concerned.
10. The court in Kolkata shall have jurisdiction in respect of all claims any matter arising under the consignment of the goods entertained for transport received the goods in good order & Condition.
11. For claims,enquires,complaints,refer to our Kolkata office only
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at admin@carrustrucks.com.
Frequently Asked Questions
Last updated on Dec 12, 2017
What is Carrus ?
Carrus Technology Pvt Ltd built the Carrus Trucks app as a Free app. This SERVICE is provided by Carrus Technology Pvt Ltd at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Carrus Trucks unless otherwise defined in this Privacy Policy.
What makes Carrus unique ?
Carrus offers a 24x7 customer support system to its customers as well as vendors. Carrus offers a very transparent solution to its customers by sending consignment updates on SMS and WhatsApp.
Does Carrus do a background check of fleet owners and brokers ?
We do an internal background check of all vendors and take a lot of documents for their verification from various government agencies. We also have an internal rating system where the system keeps changing the rating of the vendor according to his performance on the Carrus platform.
What role does technology play in Carrus operations ?
Carrus technology has the back end systems to collect data and then bring that data to the front end so our customers get the reliability, price and visibility for their logistics needs. It helps our vendors get a bigger reach of market and our customers also get lower prices by getting quotes from various fleet owners.
Can I view the history of all my previous and current shipments ?
Yes! Customers can have access to their personal account with carrus where they can view the entire history of their shipments.
How do I book a truck with CarrusTrucks ?
You can simply call at the no. given on www.carrustrucks.com or also fill in your details on the website and the team carrus will take care of your requirements.
Does Carrus also offer insurance for the Cargo ?
Yes! Customers can buy marine insurance for their goods from carrus which assures them a smooth and tension free transportation of their goods.
Does Carrus offer super faster delivery service ?
Yes! Carrus offers super fast delivery by providing extra driver in the truck.
How do I pay for the freight charges ?
Customers can pay through cheque, Cash or net banking to Carrus.